Shipping & Customs Policy

SHIPPING & PROCESSING

Express and Priority Shipping

For all Express and Priority Shipping requests, please expect up to 3-5 business days for delivery due to a processing period of 2-3 days before shipment.

Standard Shipping

Orders are running on a 3-5 business day processing/production time. Weekends and Holidays do not count. Once shipped, please allow 4-6 business days to receive your order if you are in the United States and 10-20 business days for international orders.

Please note that we are not responsible for any shipping/delivery delays. We encourage our customers to allow ample time for delivery as well as unplanned delays. If your order has already shipped and you contact us with an address change, you are responsible for the additional shipping charges. Abandoned and refused packages will not be refunded.

CUSTOMS POLICY

All international orders must go through customs. Customs policies and procedures vary per country. It is your responsibility to pay any customs fees or duties required to receive your package.

BABY NAPS CUSTOM WIG ORDERS

Please allow approximately of 5-10 business days for production and shipping for custom made wigs if you are in the United States. Please allow extra 5-10 business days for international orders.

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