The Imperial Twists are a blend of Sexy, Classy Twists created by Mushiya that are simply timeless and custom contoured to the bone structure of each unique face. They are full yet very light weight, versatile and can be switched from trendy to corporate in a matter of minutes. They require absolutely no maintenance and can be washed weekly. They will really make you think they're your own damn hair! The look is created with a high quality, custom made, natural hair, which along with our special technique, makes them very light on your head and therefore very healthy and un-straining to the hair follicles. And if you think that is exciting, wait until you experience the hair growth these Twists stimulate. They are installed tight enough to stimulate hair growth but not too tight, too small, or too heavy to break your hair. Now it is obvious that we put great importance on "the look", but more importantly to us, is the health of your hair. Thus, our Twist technique is a NO BREAKAGE, NO HAIR LOSS technique. Instead, it STRENGTHENS WEAK HAIR, REVITALIZES DAMAGED HAIR, GROWS BACK BALD EDGES and THICKENS THIN HAIR. If you think this is too good to be true, then you should just stop reading immediately because there's more!
NEED TO MAKE AN EXCHANGE? NO PROBLEM!
Mushiya Beauty is pleased to accommodate all exchange requests. To get started with your exchange, you must contact us immediately per the following–
- Within 7 days of receipt of your product, please contact Mushiya Beauty 24/7 Customer Service Representatives via chat at MushiyaBeauty.com. They will gladly facilitate your exchange request.
- If you can not reach our Customer Service Representatives via chat then you may also email your exchange request to info@mushiyabeauty.com for further assistance.
Please be aware that before any exchange, store credit or replacement order is done, your return must pass quality control. There will be no exchanges on hair that has been worn, washed, colored, lifted, straightened, permed or chemically altered. Lastly, all exchange requests must be submitted within 7 days of receipt of your product.
Abandoned and refused packages will not be refunded.
The customer is responsible for all shipping costs associated with an exchange.
NO REFUNDS. EXCHANGES ONLY.
SHIPPING & PROCESSING
Express and Priority Shipping
For all Express and Priority Shipping requests, please expect up to 3-5 business days for delivery due to a processing period of 2-3 days before shipment.
Standard Shipping
Orders are running on a 3-5 business day processing/production time. Weekends and Holidays do not count. Once shipped, please allow 4-6 business days to receive your order if you are in the United States and 10-20 business days for international orders.
Please note that we are not responsible for any shipping/delivery delays. We encourage our customers to allow ample time for delivery as well as unplanned delays. If your order has already shipped and you contact us with an address change, you are responsible for the additional shipping charges. Abandoned and refused packages will not be refunded.
CUSTOMS POLICY
All international orders must go through customs. Customs policies and procedures vary per country. It is your responsibility to pay any customs fees or duties required to receive your package.
BABY NAPS CUSTOM WIG ORDERS
Please allow approximately of 5-10 business days for production and shipping for custom made wigs if you are in the United States. Please allow extra 5-10 business days for international orders.